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Reisebedingungen / Terms and Conditions Morukuru

Safar Lodge Suedfrika
Air & Road Transfers
The Morukuru reservations team will gladly assist with any road transfer or air transfer requirements you might have. Quotations on request.

Arrival and Departure
Guests may arrive any time from 13:00 pm, and the Houses are to be vacated by 11:00 am. Please note that late departure times may be arranged, subject to availability. Arrival and departure times and method of transport must please be advised prior to arrival.

Cancellation Policy
If a booking is cancelled after confirmation, a 10% deposit will be forfeited. In addition, the following fees will be levied: - 60 days before arrival – 50% of full amount - 30 days before arrival – 100% of full amount

Child policy
Morukuru accepts children of all ages and permits junior guests to participate in game drives no matter their age

Clients special dietary/medical requirements
If guests have any medical problems, disabilities and/or allergies that may affect their holiday, please inform us before confirming the booking so that we can advise as to the suitability of the arrangements we provide. In any event guests must give us written details before booking. If we reasonably feel unable to accommodate the particular needs of a guest we reserve the right to decline the reservation or, if full details are not provided at the time of booking, we may need to cancel the reservation when we become aware of the situation. The cancellation policy will apply. We cannot be held responsible if we are not advised at the time of booking.

Deposits
A deposit of 10% will secure your reservation. We kindly request you to pay this deposit after the booking is confirmed by Morukuru. Please pay the full balance of accommodation 60 days prior to date of guests´ arrival. For bookings made less than 60 days prior to stay full payment must be received immediately.
Morukuru reserves the right to automatically release reservations being held for which deposit payment has not been received. After your booking has been confirmed, any amendments will be done subject to availability. A fee will be charged for amendments at our discretion. For Christmas/New Year ”PEAK SEASON” reservations a deposit of 10% will secure your reservation. We kindly request you to pay this deposit after the booking is confirmed by Morukuru. Please pay 50% of the total amount on the 1st of July of the booking year and the full balance of accommodation 60 days prior to the date of guests´ arrival. Standard cancellations fees will apply. Morukuru reserves the right to automatically release reservations being held for which deposit payment has not been received. After your booking has been confirmed, any amendments will be done subject to availability. A fee will be charged for amendments at our discretion. Special offers are mutually exclusive and subject to availability.

Extras
All clients shall settle their extra account prior to departure from the premises unless otherwise arranged.

Rates
Our rate also includes an airport assistance service ”Meet & Greet”, which meets our guests directly of their international/domestic flight at Johannesburg International airport and escorts our guests through immigrations, baggage claim & customs and on to their awaiting transfer arrangements.

Travel Documents
Please ensure possession of a valid ID and travel insurance policy covering, at least, injury, death, medical costs, repatriation, loss of or damage to personal belongings and cancellation.

Note: the booking and all services carried out with regards to the reservation will be subject to South African law and the jurisdiction of South African courts. Morukuru reserves the right to change rates without prior notice subject to the implementation or variation of taxes or levies by any relevant authority or by the government.

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