Mietbedingungen / Booking conditions Brambleski / Dentdelion SARL

1. Deposits and confirmation

On completion of your booking form and receipt of your 25% deposit, we will send you confirmation of your booking, showing the arrangements booked, the balance due, payment details and dates. The contract then exists between you and Dentdelion Sàrl and this contract in all circumstances is governed by these booking conditions.

In the case of all catered and self catered bookings, you will also be asked to pay a security deposit to cover any damage caused to the property. The amount is set for each property and detailed on the pricing page of our website. This will be authorised from a credit card 2 weeks prior to arrival and cancelled at the latest 1 month after your stay with us, minus any costs incurred. Cancellation may be delayed if the costs of any repair has to be determined.

You will be liable for any breakages or damage to the property or adjacent properties during your stay caused by you or any member of your party, your employees or visitors to the property. These costs will be deducted from the deposit. If the damages are greater than that of the deposit, you will be responsible for these costs.

2. Balance payment

Full payment of the balance as shown on your confirmation invoice is due 12 weeks prior to your arrival. If the payment is not received at this point, we reserve the right to cancel your booking and levy cancellation charges as detailed below.

3. Payment methods

When due, deposit and balance payments can be made by: (a) Visa/Mastercard, (b) Debit Card, (c) Cheque made payable to Dentdelion Sàrl, or (d) direct bank transfer. Details will accompany your booking form. Visa, Mastercard and Debit Card payments are made through Paypal and subject to a 3.5% surcharge.

4. Alterations and cancellations by you

All alterations should be made in writing and will come into effect on the day they are received. You hereby agree to indemnify Dentdelion Sàrl for any reasonable expenses incurred in making an amendment. Should you wish to cancel your booking for whatever reason, this should also be made in writing and charges will be levied as follows:
- Prior to 12 weeks before your arrival any deposit shall be forfeited (unless the deposit is paid by credit card in which case the deposit will be refunded in full if cancellation is received within 24 hours of payment being taken).

- Within this 12 week period, 100% of the booking shall be due and payable to Dentdelion Sarl unless we are able to resell the property in which case the difference will be refunded.

5. Alterations and cancellation by Dentdelion Sàrl

In the unlikely event that any alteration is made by Dentdelion Sàrl which is deemed to be significant (for example, a change of booking date), you have the right to cancel the holiday and receive a full refund of monies already paid. Dentdelion Sàrl shall not be liable for any refund should we be forced to cancel or change your holiday due to circumstances amounting to Force Majeure. Such circumstances shall include, but are not limited to, war or threat of war, riot, civil strife, terrorism, industrial disruption, natural disasters, fire, technical problems, adverse weather, governmental action, government travel restrictions due to health reasons and similar events beyond our control.

6. Your responsibilities

You will indemnify Dentdelion Sàrl for all losses and/or damage arising from any act or default on your part or the part of any member of your party. You will ensure that you have in your possession all necessary and valid travel documents. You accept that you ski and enjoy other winter sports at your own risk within the restrictions imposed by the resort or other authorities. We are not responsible for your actions and these restrictions. 

7. Our responsibilities

We are responsible for any injury or death, damage or loss of property, if proven to be by our direct negligence but not for any other accident, injury or death, loss or damage that might occur.

8. Insurance

It is the condition of every booking that each member of your party is covered by personal holiday insurance, and that the policy covers you adequately for winter sports, third party risks and costs incurred from damage to property or adjacent properties during your stay caused by you or any member of your party, your employees or visitors to the property.

9. Skiing with Dentdelion Sàrl

It is the responsibility of you and your group to judge the suitability of the terrain you ski. If you or any member of your party ski on terrain on the recommendation of or accompanied by a representative of Dentdelion Sàrl, we will not be liable for any injuries, howsoever caused.

10. Resort vehicles

The airport transfer service and any other transport offered in Dentdelion Sàrl vehicles during your stay are accepted at your own risk.

11. Unaccompanied Children

We will not transport children under the age of 12 unless accompanied by an adult or guardian from the party. In addition, our staff will not be held responsible for any children left unattended within the Dentdelion Sàrl properties.

12. Animals

No animals are allowed in the properties without prior written consent from Dentdelion Sàrl. It should also be noted that in a number of our properties animals are prohibited altogether. An increased damage deposit and one off cleaning charge will be required as part of this consent. If during the stay, damage is caused by the animal we reserve the right to ban the animal from the property immeadiately.

13. Smoking

Smoking is strictly prohibited in all Dentdelion Sàrl properties. The management reserve the right to remove any group breaking this condition from the property without refund. In the event that smoking has occurred within the property an additional cleaning charge of CHF500 will be payable to Dentdelion Sàrl immediately.

14. Removal of ashes from the fire
Due to the inherent fire hazards it is strictly forbidden for any Dentdelion Sàrl guests to remove ashes from the fire place. This task will be undertaken by Dentdelion Sàrl staff only.

15. Footwear

It is not permitted to wear outdoor footwear, high heels or ski boots within any of our properties. Damages caused by non compliance will be charged (see point 1).

16. Keys

On arrival at the property you will be issued with a number of keys for the property. If the same number of keys is not returned to the staff at the end of your stay a charge to replace these keys or to change the locks will be payable to Bramble ski. This may be deducted from the deposit.

17. Visitors

No additional persons other than those identified in the initial booking may reside at the property during the rental period without prior agreement of Dentdelion Sàrl. If these additional guests are invited to eat or stay overnight, Dentdelion Sàrl reserve the right to charge extra for the services provided.

18. Applicable law

These bookings conditions and any matters arising from them are subject to and governed by the laws of Switzerland and the Canton of Valais.

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